775-580-6062 vet@healvetmed.com

COVID-19 INFORMATION — UPDATE 8/31/20    

Heal is ready to help you and your pets. Current hours are Tuesday and Thursday 9-5, closed for lunch. Best ways to get in touch: text 530-539-4516 or email vet@healvetmed.com

Curbside Service: Heal is providing doggie drop-off car-to-clinic service. All communication with Dr. Turner can be done by phone or with Zoom or FaceTime before, during or after the visit. If your pet is experiencing severe pain, paralysis, chronic illness, mobility issues, or requires home hospice care, please call so we can help.

In-person Visits: We are offering the option for ONE human caregiver to accompany a patient during an initial exam. We provide curbside service and prefer that pets only attend follow up/ treatment appointments. Pet parents can wait at Clyde’s coffee or run some errands and come back while we pamper your pooch.

If you or someone in your household are sick, please do not come to your appointment. 

Telemedicine/telehealth consultation is available.

You don’t have to leave your home to get answers. This is an in depth, 30-60 minute consultation to provide more specific health advice for your pet. In some cases, Dr. Turner will need to have examined your pet in the past or currently with a drop off appointment first before she can give you specific advice. But Dr. Turner can always give general advice or help you brainstorm about treatment options for tough cases.

To schedule a telemed consult, text 530-539-4516 or email vet@healvetmed.com to provide some basic information and schedule a time.

Consultations are billed $85/30 minutes. Dr. Turner can consult on any veterinary issue from urgent care/triage to mobility concerns to chronic health issues, nutrition, cancer care,  palliative/hospice care, and can provide both integrative and conventional advice.

Is Dr. Turner doing house calls?

House calls are available on a case-by-case basis if the visit can take place outside. 

Refills and supplements are available for pick up or dropship to your door. Text 530-539-4516 with your request.

We would like to reassure clients that your health and the pets under our care is our biggest priority. We are monitoring the COVID-19 situation daily and will update this as necessary. We are doing this to minimizing the spread of the virus to our most vulnerable human population while helping keep our pets healthy and happy.  Let us know if you have any questions.

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